Our Staff
Patricia Hajdik, MBA
CEO and Founder of Prime Practice Solutions
I’m a proud native Texan and the CEO and Founder of Prime Practice Solutions, LLC. With years of experience across multiple specialties including cardiology, neurosurgery, cardiac electrophysiology, and plastic surgery. I bring a deep, cross-specialty understanding of how medical practices operate.
I’m known for my strategic mindset and hands-on leadership style, and I specialize in practice management, financial reporting, physician service agreements, and business compliance. My background also includes accounting, HR operations, and navigating complex healthcare regulations, which allows me to serve as a trusted partner to physicians and private practices striving for operational excellence.
Glenn Caskey, MHA
Administrator, Finance and Business Operations
I’ve spent the past 21 years building progressive experience in healthcare operations and financial management, with roles at Prime Practice Solutions, LLC, the Austin Diagnostic Clinic, UTMB Health, and the U.S. Department of Veterans Affairs.
Since January 2021, I’ve been with Prime Practice Solutions, where I focus on provider recruitment, contracting, short- and long-range financial planning, forecasting, and operations consulting for ADC Physicians, PA.
Before joining Prime Practice Solutions, I served as Administrator of the Austin Diagnostic Clinic and oversaw seventeen clinical sections, six ancillary services, and three support departments.
Jamie Yeakley, SPHR
Administrator, Human Resources
I’m a proud native Austinite with over 20 years of experience in Human Resources. I’ve worked across a range of industries — including healthcare, management consulting, real estate, and manufacturing — which has shaped my flexible, strategic approach to people and culture.
As a Senior Professional in Human Resources (SPHR), I specialize in compensation and benefits design, strategic planning, and implementing HR best practices that drive both employee engagement and business performance.
Ali Seeling, RN, MSN
Executive Director of Operations/Strategic Healthcare Consultant
Ali Seeling is a visionary healthcare executive with over 20 years of leadership experience driving operational excellence, strategic growth, and clinical transformation across multi-site hospital and ambulatory environments. Known for building high-performing teams and fostering strong physician partnerships, Ali has led multi-million dollar budgets, de novo expansions, and value-based care initiatives in multiple states.
Brittney Cini, MBA, CPC
Administrator, Revenue Cycle
I’m a dynamic healthcare executive with over a decade of specialized experience in revenue cycle management, focused on driving operational excellence and strategic growth within the healthcare sector. I’m passionate about leading high-performing teams and implementing innovative strategies that boost financial performance, optimize cash flow, and improve patient satisfaction. My expertise includes provider payer enrollment, payer contract renegotiation, multi-state licensing, and comprehensive change management.
Christie Presley
Administrator, Business Operations
I’m a Texas native, born and raised in Austin and now based in San Antonio, with over 2 decades of experience supporting and managing all aspects of business operations. My background spans multiple industries, and I thrive in roles that require organization, strategy, and creative problem-solving.
From financial management and contract oversight to property coordination, vendor relations, and administrative systems, I’ve done it all. I’m known for jumping into complex environments, quickly identifying inefficiencies, and putting effective solutions in place.
Keyanta Ervin, MHA
Administrator, Business Operations
Hi there! I’m a passionate healthcare leader with over a decade of experience within healthcare. I have experience in urgent care services, where I lead an amazing team of six managers and oversaw operations, strategy, and growth for 7 urgent care clinics. It’s been incredibly rewarding to be part of big projects like remodeling clinics and building out new services, and I’m especially proud of helping turn around struggling clinics!
Before this, I had the incredible opportunity to serve and oversee the women’s service line, managing a vast network of clinics and helping to onboard new physicians.
Ashley Sweeney
Director of Marketing
I’m a dynamic sales and marketing professional with a unique blend of experience in healthcare, aesthetics, and brand representation. From national fashion campaigns to consulting with top oculoplastic surgeons, I bring a polished, people-first approach to every client interaction.
As a Certified Professional Salesperson (CPSP), I specialize in building strong relationships, expanding brand presence, and developing marketing strategies that deliver real results. I currently serve as the Marketing Liaison for a leading oculoplastic practice in Austin, where I promote aesthetic services through digital campaigns, social media, and patient education.
Kristin O’Rourke
Administrator, Business Operations
With over 25 years of experience as an Executive Assistant, Practice Administrator and Human Resources Director, I bring a comprehensive skill set in organizational leadership, accounting, and project management. My career has been defined by a strong commitment to precision, efficiency, and results. I excel in managing complex operations, supporting senior leadership, and streamlining administrative processes to drive business success.
Lesli Bolin
Executive Business Associate
I bring over twenty years of experience supporting senior-level executives in human resources, healthcare administration, and operations. I’ve held roles at Cedar Park Hospital, ADC / HCA Physician Services, and Dell Medical School, working across both inpatient and outpatient settings as well as in academic medicine.
Kayce Fife
Administrator, Coding & Revenue Cycle
With over 25 years of experience as a Practice Administrator, I bring deep expertise in managing the full scope of medical practice operations, including Human Resources, medical billing and coding, and end-to-end revenue cycle management. My background includes successful leadership in credentialing, compliance, practice start-ups, where I’ve consistently delivered efficient, patient-centered, and profitable workflows.
Charley
Chief Happiness Officer
Bringing joy to the office for 2 years and counting, Charley ensures team morale stays high — one tail wag at a time. Whether it’s keeping the kitchen fully stocked with treats, making sure staff takes well-deserved play breaks, or “accidentally” unplugging cords during Zoom calls, Charley knows how to keep things paws-itively delightful.
Are you looking for a new career opportunity in healthcare or office administration?
If you’re interested in joining our team, we’d love to hear from you.
Please send your resume to be considered for current and future job opportunities.
Address
901 S. Mopac Expressway
Building 3, Suite 410
Austin, TX, 78746
